Privacy Policy
This Privacy Policy explains how Purewood Grove (“we”, “us”) collects, uses, and safeguards information when you use our website and herb gardening courses.
Information We Collect
- Account data: name and email if you create an account or sign up for a course.
- Transactional data: purchased courses, timestamps, and payment confirmation (handled by third-party payment processors; we do not store card numbers).
- Technical data: IP address, device type, and basic analytics for security and site performance.
- Communications: messages you send via our contact form or email.
- Preferences: theme settings, cookie consent, and saved favorites stored in your browser.
How We Use Information
- To deliver courses you purchase and maintain your access.
- To respond to support requests and service messages.
- To improve usability, security, and performance.
- To send important updates about your enrollment; marketing messages are optional and limited.
Cookies & Local Storage
We use essential cookies and localStorage to keep you signed in, remember theme preferences, and store your “Fallows” favorites. You can clear these in your browser. See the cookie banner for consent details.
Data Sharing
We share data only with service providers who help deliver our services (hosting, payments, analytics). They are bound by confidentiality and data protection obligations. We do not sell personal data.
Your Choices & Rights
- Access, update, or delete your account information.
- Opt out of non-essential communications at any time.
- Request a copy of your data or lodge a complaint with your local authority if applicable.
Data Retention
We keep account and course data as long as necessary to provide access and meet legal obligations. We remove or anonymize data that is no longer required.
Security
We use industry-standard security controls. No online service is perfectly secure, but we continually review and improve our safeguards.
Contact
If you have privacy questions, email us at [email protected] or call +1 (415) 523-9872.