Frequently Asked Questions
Do I need special equipment to start?
No. Most courses use basic containers, a well-draining mix, and household tools. We recommend breathable pots and simple labels for best results.
How do I choose the right course level?
Beginner tracks assume no prior experience. Intermediate adds pruning, timing, and troubleshooting. Advanced dives into design or hydroponics. Start where your routine feels stable.
Are there live sessions or is everything self-paced?
Most courses are self-paced online. Select courses include optional live Q&A sessions—this is noted in the course “Mode”.
Do you offer refunds?
Yes. If a course clearly does not match its description and you have not completed more than 25%, we will provide a refund within 14 days of purchase. See Terms for details.
Can I grow herbs on a north-facing window?
Yes, with careful selection and placement. Parsley and chives cope well. Our “Herbs for Shade & North Windows” course covers reflectors and airflow mapping.
Do you provide medical advice for medicinal herbs?
No. We teach cultivation and safety basics only. We do not offer medical advice or guarantees. Always consult a licensed professional for health matters.
How long do I keep course access?
You keep access for at least 24 months from purchase. If we retire content, we provide a downloadable notes pack in advance.
Can I gift a course?
Yes. Purchase as usual and contact us with the recipient’s email. We’ll transfer access within one business day.